Terms of Use

The ECB Digital Shop (hereafter: “the Site”) is an electronic shop belonging to Eric Cohen Books Ltd. (hereafter: “ECB”), a company registered in Israel, and whose offices are located at 27 Hata’asia Street, Ra’anana.

The following terms (hereafter: “Terms”) shall apply to all visitors of the Site as well as those who purchase our products on the Site. By browsing the Site you are deemed to have accepted these Terms.

All content posted on the Site, including but not limited to text, audio and video, design, graphics and software, is the property of ECB. You may not copy, reproduce, republish, post, sell or distribute the content on the Site to any other party. The name Eric Cohen Books Ltd. and the ECB logo are marks of Eric Cohen Books Ltd. and may not be used or displayed in any manner without ECB’s express written permission.

The Site sells digital books, printed books and other educational materials for learning English. You can select any of the products available and proceed to purchase them.

All our digital products are supported on Windows or Mac running the following browsers: Chrome, IE 10 and later, and Firefox.
Android and IOS tablets are also supported.

ECB retains only the information necessary for concluding a transaction (full name, telephone number, email address, payment method, etc.) and does not further process or use this information for your next purchase or purchases. You must provide accurate personal information and may not use false information or impersonate others when using the Site.

ECB reserves the right to amend the pricing and product information displayed on the Site at any time, and amend the list of products available for order.

Payment for orders shall be made by valid credit card only. The prices next to each product include VAT. Your order will not be completed until credit card details have been verified and approved by the credit card company.

A. Printed Products: Printed books will be delivered by the Israel Postal Service or can be collected from our offices, according to the option you have selected when placing your order.

B. Digital Products: Following completion of payment, an activation code, together with instructions, will be sent to the email address you have provided.
Access to a digital product is limited to a period of one (1) year from the date of activation. If you do not activate your product within three calendar months from the date of purchase, your activation code will lapse and no refund will be granted.

A. Printed Products:
1. You may cancel your order – provided the product is unopened and in its original packaging – within 14 days from the date you received the product or received a document summarizing the details of your order, whichever is later. Payment will be refunded to you within 14 days of receipt of the cancellation notice, less a cancellation fee which shall not exceed 5% of the price of the product or 100 NIS, whichever is lower, in accordance with the provisions of the Israeli Consumer Protection Law (1981). The product will be returned to ECB at your expense.
2. If you cancel your order because the product you received is defective, payment will be refunded within 14 days from receipt of the cancellation notice and no cancellation fee will be charged. The product will be returned to ECB at ECB’s expense.

B. Digital Products:
In accordance with the provisions of § 14C of the Israeli Consumer Protection Law (1981), once you have activated the code and accessed the digital content, your order will be non-cancellable and non-refundable, unless it can be proved that the product you have purchased is defective.

ECB shall bear no liability for failure to deliver a product to you as a result of causes beyond ECB’s reasonable control including disruptions in postal, electric, telephone and internet services.

ECB reserves the right to temporarily suspend service on the Site for updates, emergency repairs and maintenance activities.

ECB shall bear no liability for any damages of any kind (including damages for lost data, computer failure or malfunction) arising from your use of the Site.

ECB reserves the right to amend these Terms, without advance notice, simply by posting them on the Site. The new amended Terms will take effect from the date they are posted on the Site.

If, for any reason, any provision of these Terms shall be deemed invalid or unenforceable, in whole or in part, such provision shall not affect the validity or enforceability of the remaining provisions of these Terms.

These Terms shall be governed by the laws of the State of Israel, and any dispute arising from these Terms shall fall under the jurisdiction of the Kfar Saba court.

You can contact ECB offices by telephone at 09-7478006, by fax at 09-7441497, or by email at eshop@ecb.co.il